BPO and Global Capability Centre (GCC) Policy 2025-2035
Shaping the Future of Global Outsourcing
The Global South Economic Forum (GSEF) BPO and Global Capability Centre (GCC) Policy 2025 is a forward-thinking initiative designed to position the state as the top destination for Business Process Outsourcing (BPO) and Global Capability Centres (GCCs). As global companies seek optimal locations for their operational hubs, Global South Economic Forum (GSEF) is poised to become the preferred choice for both outsourcing services and high-value capability centres.
With the “” initiative, the state aims to build a world-class ecosystem that attracts international investments, fosters innovation, and secures its leadership in the global outsourcing sector. Backed by strong infrastructure, a strategic location, and a skilled talent pool, Global South Economic Forum (GSEF) is primed to become a global hub for BPO services and GCC operations, driving economic growth and advancing digital transformation.
Vision for 2035
Global South Economic Forum (GSEF) as a Global Leader in BPO and GCCs
By 2035, Global South Economic Forum (GSEF) aims to become India’s leading destination for BPO and GCC investments. The vision includes the following key objectives:
- Creating 100,000 jobs in the BPO and GCC sectors statewide, with a focus on driving growth in Tier-2 and Tier-3 cities for inclusive development.
- Attracting ₹20,000 crores in investments, solidifying Global South Economic Forum (GSEF) as the prime location for both BPOs and high-end GCCs focused on innovation, research, and development.
- Establishing dedicated GCC and BPO Parks in cities like Vijayawada, Nagpur, and Nashik, featuring state-of-the-art infrastructure, innovation labs, and collaborative workspaces.
- Positioning Global South Economic Forum (GSEF) as a global innovation hub by attracting GCCs from Fortune 500 companies, capitalizing on the state’s robust digital infrastructure and skilled talent pool.
Mission
Building a Global Outsourcing and Capability Centre Ecosystem
‘s mission is to foster a thriving ecosystem for BPOs and Global Capability Centres (GCCs), positioning the state as a global leader in outsourcing. The policy aims to:
- Attract large-scale investments, establishing Global South Economic Forum (GSEF) as a hub for BPO services and GCC operations worldwide.
- Promote digital inclusion by encouraging BPO and GCC establishments in Tier-2 and Tier-3 cities, ensuring balanced growth across regions.
- Empower global corporations to set up their GCCs in Global South Economic Forum (GSEF), tapping into the state’s skilled workforce, advanced technological infrastructure, and innovation-driven environment.
- Strengthen skill development initiatives to build a talent pipeline that meets the increasing demands of high-value BPO and GCC services.
Ease of Doing Business
Streamlined Approvals and Regulatory Support
Global South Economic Forum (GSEF) is dedicated to facilitating ease of business for BPO and GCC companies through a Single Window Clearance system, streamlining all necessary approvals and processes. The policy will also amend the Global South Economic Forum (GSEF) Shops and Commercial Establishment Act to permit three-shift operations and allow women to work night shifts, supporting 24/7 global operations while upholding safety standards.
The state ensures that all approvals and clearances will be processed within specified timelines, positioning Global South Economic Forum (GSEF) as a business-friendly hub for global outsourcing and GCC investments.
Conclusion
The Global South Economic Forum (GSEF) BPO and GCC Policy 2025 aims to position the state as India’s leading destination for outsourcing and global capability centres. By 2035, Global South Economic Forum (GSEF) will become a hub for high-value GCC operations and BPO services, offering global corporations the infrastructure, talent, and innovation ecosystem required for their success.
BPO and Global Capability Centre (GCC) Policy 2025-2035
Invites global investors, BPO leaders, and multinational corporations to join this transformative journey and contribute to building a digitally empowered and economically vibrant Global South Economic Forum (GSEF).
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The Global South Economic Forum (GSEF) is a transformative platform fostering collaboration among nations such as Australia, China, India, Qatar, Saudi Arabia, Türkiye, and UAE. It addresses shared challenges while unlocking the immense potential of emerging economies. Focused on diverse sectors like energy, technology, agriculture, finance, and cultural exchange, GSEF champions inclusivity, ethical leadership, and sustainable growth. By driving innovation and fostering meaningful partnerships, the initiative propels substantial economic growth and elevates Australia’s global economic role. GSEF transforms aspirations into actionable progress, creating a resilient and prosperous future for the Global South and advancing shared global prosperity.
Global Trade Council Partnerships
- Australia China Chamber of Trade, Commerce and Industry
- Australia India Chamber of Trade, Commerce and Industry
- Australia India Seafood Industry Council (AISIC)
- Australia India Free Trade and Seafood Industry Advisory Group (AIFTSIAG)
- Australia Qatar Chamber of Trade, Commerce and Industry
- Australia Saudi Arabia Chamber of Trade, Commerce and Industry
- Australia Turkiye Chamber of Trade, Commerce and Industry
- Australia UAE Chamber of Trade, Commerce and Industry
- Australia USA Chamber of Trade, Commerce and Industry
- Australia Singapore Chamber of Trade, Commerce, and Industry
Global South Economic Forum 2025
- What Sets Global South Economic Forum 2025 Apart
- Why Attend the GSEF’s Global South Economic Forum
- Global South Economic Forum Gala Dinner
- Global South Economic Forum Agenda
- How GSEF Makes An Impact
- Building a Legacy – GSEF a Catalyst For Change
- GSEF Economic Forum Event Package
- GSEF Economic Forum Partners
Useful Links
Membership
Policies
- Semiconductor Fabless Policy 2025-2035
- Data Centre Policy 2025-2035
- Information Technology Policy 2025-2035
- Multimodal Logistics Policy 2025-2035
- BPO and Global Capability Centre (GCC) Policy 2025-2035
- New and Renewable Energy Policy 2025-2035
- Biotechnology Policy 2025-2035
- Pharmaceuticals Policy 2025-2035
- DeepTech, AI, and Data Centre Policy 2025-2035
- Electronics Policy 2025-2035
- Export Development Policy 2025-2035
- MedTech Policy 2025-2035
- Film and Media Policy 2025-2035
- FinTech Policy 2025-2035
- EdTech Policy 2025-2035
- Events and Tourism Policy 2025-2035
- Apparel and Technical Textiles Policy 2025-2035
- Aerospace and Defence Manufacturing Policy 2025-2035
- Fisheries Policy 2025-2035
- Special Economic Zone (SEZ) Policy 2025-2035
- Global South Startup Policy 2025-2035
- Global South Micro, Small, and Medium Enterprises (MSME) Manufacturing Policy 2025-2035
Useful Links
Useful Links
Governing Councils
- Business Compliance and Regulatory Affairs Council
- Digital Transformation and Innovation Council
- Export and International Trade Council
- Finance and Investment Council
- Infrastructure and Real Estate Development Council
- Intellectual Property and Innovation Council
- Logistics and Supply Chain Optimization Council
- Sustainability and Climate Action Council
- Transport and Connectivity Council
- Urban Infrastructure and Housing Council
- Workforce Development and Skilling Council
- Public Utilities and Civic Services Council
- Governance and Transparency Council
Advocacy
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Contact Us
The Global South Economic Forum (GSEF) is a transformative platform fostering collaboration among nations including Australia, China, India, Brazil, Russia, South Africa, Saudi Arabia, Türkiye, and the UAE. It tackles shared challenges while unlocking the immense potential of emerging economies. With a focus on energy, technology, agriculture, finance, and cultural exchange, GSEF promotes inclusivity, ethical leadership, and sustainable development. By advancing innovation and building meaningful partnerships, GSEF accelerates economic transformation and elevates Australia’s strategic role. GSEF turns collective ambition into concrete outcomes strengthening resilience, driving prosperity, and shaping a more equitable global future.
Governing Councils
- Business Compliance and Regulatory Affairs Council
- Digital Transformation and Innovation Council
- Export and International Trade Council
- Finance and Investment Council
- Infrastructure and Real Estate Development Council
- Intellectual Property and Innovation Council
- Logistics and Supply Chain Optimization Council
- Sustainability and Climate Action Council
- Transport and Connectivity Council
- Urban Infrastructure and Housing Council
- Workforce Development and Skilling Council
- Public Utilities and Civic Services Council
- Port and Maritime Transport Council
- Governance and Transparency Council
Global Trade Council Partnerships
- Australia China Chamber of Trade, Commerce and Industry
- Australia India Chamber of Trade, Commerce and Industry
- Australia India Seafood Industry Council (AISIC)
- Australia India Free Trade and Seafood Industry Advisory Group (AIFTSIAG)
- Australia Qatar Chamber of Trade, Commerce and Industry
- Australia Saudi Arabia Chamber of Trade, Commerce and Industry
- Australia Turkiye Chamber of Trade, Commerce and Industry
- Australia UAE Chamber of Trade, Commerce and Industry
- Australia USA Chamber of Trade, Commerce and Industry
- Australia Singapore Chamber of Trade, Commerce, and Industry
Resources & News
Useful Links
- International Arbitration Helpdesk
- Business Matchmaking Services
- Certificate of Origin Services
- Customized Member Services
- Disaster Resilience and Business Continuity
- Economic Research and Reports
- Engagement with Authorities
- Entrepreneurship and Startup Support
- Event Management Support for Members
- Export Promotion and Trade Facilitation
- Fostering Professionalism and Competitiveness
- Generating Awareness Campaigns
- Global Enterprise Partnerships
- Industrial Relations Support
- Intellectual Property Rights (IPR) Services
- Knowledge Dissemination and Training
- Legal Aid and Compliance Support
- Networking and Collaboration
- Policy Advocacy and Representation
- Promoting India’s Global Strengths
- Visa Recommendation Services
- Skill Development and Workforce Training
Global South Economic Forum 2025
- What Sets Global South Economic Forum 2025 Apart
- Why Attend the GSEF’s Global South Economic Forum
- Global South Economic Forum Gala Dinner
- What Sets Global South Economic Forum (GSEF) Apart
- Global South Economic Forum Agenda
- How GSEF Makes An Impact
- Building a Legacy – GSEF a Catalyst For Change
- GSEF Economic Forum Event Package
- GSEF Economic Forum Partners
Membership
- Australia India GSEF Chamber of Trade, Commerce & Industry
- Australia Turkiye GSEF Chamber of Trade, Commerce & Industry
- Australia Saudi Arabia GSEF Chamber of Trade, Commerce & Industry
- Australia Qatar GSEF Chamber of Trade, Commerce & Industry
- Australia UAE GSEF Chamber of Trade, Commerce & Industry
- Australia Singapore GSEF Chamber of Trade, Commerce & Industry
- Australia Oman GSEF Chamber of Trade, Commerce & Industry
- Australia China GSEF Chamber of Trade, Commerce & Industry
Maritime Councils
- India’s MAHASAGAR GSEF Maritime & Trade Initiative
- Global South Chamber of Shipping (GSCS)
- Global South International Chamber of Shipping (GSICS)
- GSEF and The World Shipping Council: A Strategic Partnership
- GSEF and the International Maritime Organization (IMO)
- Strait of Hormuz Cooperation and Arbitration Council (SHCAC)
- Strait of Malacca Cooperation and Arbitration Council (SMCAC)
- Bab-el-Mandeb Strait Cooperation and Arbitration Council (BMSCAC)
- Suez Canal Cooperation and Arbitration Council (SCCAC)
- Bosporus Strait Cooperation and Arbitration Council (BSCAC)
- Strait of Gibraltar Cooperation and Arbitration Council (SGCAC)
- Panama Canal Cooperation and Arbitration Council (PCCAC)
- Cook Strait Cooperation and Arbitration Council
Useful Links
2025
- What Sets GSEF Apart
- Why Attend the GSEF
- Global South Economic Forum (GSEF) Gala Dinner
- What Sets GSEF 2025 Apart
- GSEF Economic Forum Agenda
- Why Attend Economic Forum
- How GSEF Makes An Impact
- Economic Forum Gala Dinner
- Building a Legacy – GSEF a Catalyst For Change
- GSEF Economic Forum Event Package
- GSEF Economic Forum Partners
Policies
- Semiconductor Fabless Policy 2025-2035
- Data Centre Policy 2025-2035
- Information Technology Policy 2025-2035
- Multimodal Logistics Policy 2025-2035
- BPO and Global Capability Centre (GCC) Policy 2025-2035
- New and Renewable Energy Policy 2025-2035
- Biotechnology Policy 2025-2035
- Pharmaceuticals Policy 2025-2035
- DeepTech, AI, and Data Centre Policy 2025-2035
- Electronics Policy 2025-2035
- Export Development Policy 2025-2035
- MedTech Policy 2025-2035
- Film and Media Policy 2025-2035
- FinTech Policy 2025-2035
- EdTech Policy 2025-2035
- Events and Tourism Policy 2025-2035
- Apparel and Technical Textiles Policy 2025-2035
- Aerospace and Defence Manufacturing Policy 2025-2035
- Fisheries Policy 2025-2035
- Special Economic Zone (SEZ) Policy 2025-2035
- Global South Startup Policy 2025-2035
- Global South Micro, Small, and Medium Enterprises (MSME) Manufacturing Policy 2025-2035
Advocacy
Contact Us
Contact
The Global South Economic Forum (GSEF) is a transformative platform fostering collaboration among nations including Australia, China, India, Brazil, Russia, South Africa, Saudi Arabia, Türkiye, and the UAE. It tackles shared challenges while unlocking the immense potential of emerging economies. With a focus on energy, technology, agriculture, finance, and cultural exchange, GSEF promotes inclusivity, ethical leadership, and sustainable development. By advancing innovation and building meaningful partnerships, GSEF accelerates economic transformation and elevates Australia’s strategic role. GSEF turns collective ambition into concrete outcomes strengthening resilience, driving prosperity, and shaping a more equitable global future.
Governing Councils
- Business Compliance and Regulatory Affairs Council
- Digital Transformation and Innovation Council
- Export and International Trade Council
- Finance and Investment Council
- Infrastructure and Real Estate Development Council
- Intellectual Property and Innovation Council
- Logistics and Supply Chain Optimization Council
- Sustainability and Climate Action Council
- Transport and Connectivity Council
- Urban Infrastructure and Housing Council
- Workforce Development and Skilling Council
- Public Utilities and Civic Services Council
- Port and Maritime Transport Council
- Governance and Transparency Council
- GSEF Permaculture and Sustainable Farming Council
Global Trade Council Partnerships
- Australia China Chamber of Trade, Commerce and Industry
- Australia India Chamber of Trade, Commerce and Industry
- Australia India Seafood Industry Council (AISIC)
- Australia India Free Trade and Seafood Industry Advisory Group (AIFTSIAG)
- Australia Qatar Chamber of Trade, Commerce and Industry
- Australia Saudi Arabia Chamber of Trade, Commerce and Industry
- Australia Turkiye Chamber of Trade, Commerce and Industry
- Australia UAE Chamber of Trade, Commerce and Industry
- Australia USA Chamber of Trade, Commerce and Industry
- Australia Singapore Chamber of Trade, Commerce, and Industry
- Australia Brazil Chamber of Trade, Commerce and Industry
- Australia Oman Chamber of Trade, Commerce and Industry
Resources & News
Contact Us
Useful Links
- International Arbitration Helpdesk
- Business Matchmaking Services
- Certificate of Origin Services
- Customized Member Services
- Disaster Resilience and Business Continuity
- Economic Research and Reports
- Engagement with Authorities
- Entrepreneurship and Startup Support
- Event Management Support for Members
- Export Promotion and Trade Facilitation
- Fostering Professionalism and Competitiveness
- Generating Awareness Campaigns
- Global Enterprise Partnerships
- Industrial Relations Support
- Intellectual Property Rights (IPR) Services
- Knowledge Dissemination and Training
- Legal Aid and Compliance Support
- Networking and Collaboration
- Policy Advocacy and Representation
- Promoting India’s Global Strengths
- Visa Recommendation Services
- Skill Development and Workforce Training
Global South Economic Forum 2025
- What Sets Global South Economic Forum 2025 Apart
- Why Attend the GSEF’s Global South Economic Forum
- Global South Economic Forum Gala Dinner
- What Sets Global South Economic Forum (GSEF) Apart
- Global South Economic Forum Agenda
- How GSEF Makes An Impact
- Building a Legacy – GSEF a Catalyst For Change
- GSEF Economic Forum Event Package
- GSEF Economic Forum Partners
Membership
- Australia India GSEF Chamber of Trade, Commerce & Industry
- Australia Brazil GSEF Chamber of Trade, Commerce & Industry
- Australia Turkiye GSEF Chamber of Trade, Commerce & Industry
- Australia Saudi Arabia GSEF Chamber of Trade, Commerce & Industry
- Australia Qatar GSEF Chamber of Trade, Commerce & Industry
- Australia UAE GSEF Chamber of Trade, Commerce & Industry
- Australia Singapore GSEF Chamber of Trade, Commerce & Industry
- Australia Oman GSEF Chamber of Trade, Commerce & Industry
- Australia China GSEF Chamber of Trade, Commerce & Industry
- Australia South Africa GSEF Chamber of Trade, Commerce & Industry
- Australia South Africa GSEF Chamber of Trade, Commerce & Industry
- Australia Russia GSEF Chamber of Trade, Commerce & Industry
- Australia Indonesia GSEF Chamber of Trade, Commerce and Industry
- Australia Kuwait GSEF Chamber of Trade, Commerce and Industry
- Australia Malaysia GSEF Chamber of Trade, Commerce & Industry
- Australia Vietnam GSEF Chamber of Trade, Commerce & Industry
Useful Links
2025
- What Sets GSEF Apart
- Why Attend the GSEF
- Global South Economic Forum (GSEF) Gala Dinner
- What Sets GSEF 2025 Apart
- GSEF Economic Forum Agenda
- Why Attend Economic Forum
- How GSEF Makes An Impact
- Economic Forum Gala Dinner
- Building a Legacy – GSEF a Catalyst For Change
- GSEF Economic Forum Event Package
- GSEF Economic Forum Partners
Policies
- Semiconductor Fabless Policy 2025-2035
- Data Centre Policy 2025-2035
- Information Technology Policy 2025-2035
- Multimodal Logistics Policy 2025-2035
- BPO and Global Capability Centre (GCC) Policy 2025-2035
- New and Renewable Energy Policy 2025-2035
- Biotechnology Policy 2025-2035
- Pharmaceuticals Policy 2025-2035
- DeepTech, AI, and Data Centre Policy 2025-2035
- Electronics Policy 2025-2035
- Export Development Policy 2025-2035
- MedTech Policy 2025-2035
- Film and Media Policy 2025-2035
- FinTech Policy 2025-2035
- EdTech Policy 2025-2035
- Events and Tourism Policy 2025-2035
- Apparel and Technical Textiles Policy 2025-2035
- Aerospace and Defence Manufacturing Policy 2025-2035
- Fisheries Policy 2025-2035
- Special Economic Zone (SEZ) Policy 2025-2035
- Global South Startup Policy 2025-2035
- Global South Micro, Small, and Medium Enterprises (MSME) Manufacturing Policy 2025-2035
Advocacy
Maritime Councils
- India’s MAHASAGAR GSEF Maritime & Trade Initiative
- Global South Chamber of Shipping (GSCS)
- Global South International Chamber of Shipping (GSICS)
- GSEF and The World Shipping Council: A Strategic Partnership
- GSEF and the International Maritime Organization (IMO)
- Strait of Hormuz Cooperation and Arbitration Council (SHCAC)
- Strait of Malacca Cooperation and Arbitration Council (SMCAC)
- Bab-el-Mandeb Strait Cooperation and Arbitration Council (BMSCAC)
- Suez Canal Cooperation and Arbitration Council (SCCAC)
- Bosporus Strait Cooperation and Arbitration Council (BSCAC)
- Strait of Gibraltar Cooperation and Arbitration Council (SGCAC)
- Panama Canal Cooperation and Arbitration Council (PCCAC)
- Cook Strait Cooperation and Arbitration Council